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Townsville’s integrated response to domestic violence.

NQDVRS Townsville,1st Floor, Metway Arcade

Men’s Programs, Mezzanine Floor

390 Flinders Street

Townsville  QLD 4810

Phone  07 4721 2888

Fax      07 4721 1794

Email  General Information

NQDVRS Mount Isa

Old Court House Building

Mount Isa QLD 4825

Phone  07 4743 0946

Fax       07 4743 7999

Email    General Information

Emergency Numbers:

• Police:             000
• DV Connect:   1800 811 811
• Lifeline             131 114
• Homeless Person Information Centre:            1800 474 753

• Other numbers

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Relevant Contacts - telephone contacts which my be useful.

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NQDVRS

Dovetail

Dovetail is Townsville’s integrated response to domestic violence.  Meetings are held monthly at NQDVRS for services involved in Dovetail (i.e. Police, courts, welfare workers).  Members work together to provide a consistent and pro-active intervention in domestic violence irrespective of which agency is the first point of contact.   

Download our brochure

Our Focus:

• Safety
• Integrated program
• Consistent intervention
• Support and advocacy
• Law reform
• Debriefing.

Our Goals:

• Safety for all members of the community exposed to violence
• Develop protocols for all services working against domestic violence.
• Protocols with "dovetail" ensure that appropriate services are provided for all those exposed, involved and affected by domestic violence.
• Monitor the efficiency and effectiveness of the Domestic and Family Violence Act.
• Monitor the domestic and family violence systems.
• Work towards law reform.
• Advocate for change.

Our Responsibilities:

• To meet regularly, exchange informaion and be committed to the Dovetail philosophy and processes.
• To monitor domestic and family violence programs within the Townsville and Thuringowa community. Program includes; Fax-Back, Court Support and Men's Program.

Our Key Principles:  

• Violence in the home is dealt with as a crime.
• The abuser is held accountable for their actions.
• The onus of intervening is shifted from the victim to the community and agencies which deal with domestic violence.
• All agencies involved - police, courts, victim support, social services, probation and abuser education - are integrated and consistent in their approach through coordinated protocol development.
•  All systems are monitored to ensure accountability and compliance with policies.